Privacy Policy
How Adames Electrical LLC handles the information you share with us through this website.
The short version: we collect the details you type into our estimate request form, and we use them for one thing — to respond to you about your electrical project. We don't sell your information, we don't run advertising trackers on this site, we don't set cookies, and the site loads nothing from third-party services except when you submit the form.
This Privacy Policy explains what information Adames Electrical LLC ("we," "us," or "our") collects through electricaladames.com, how we use it, and the choices you have. By using this website, you agree to the practices described here.
1. Information You Give Us
The only information we ask you for is what you enter in our estimate request form. That form collects:
- Your name
- Your phone number
- Your email address
- Your city or town
- The service you need
- Your property type
- Your preferred contact method (optional)
- Any description of the project you choose to write
You may also contact us by phone or email without using the form. If you do, we receive whatever information you choose to share in that call or message.
This website also has a chat assistant (the chat bubble in the corner). When you use it, we receive the name you enter, the phone number or email you choose to give, and the messages you write. The assistant uses artificial intelligence (AI) to answer common questions automatically; you are not chatting with a person unless one of us joins the conversation. It passes your request to us so we can follow up on your estimate. Please don't share sensitive information through the chat.
Please don't send us sensitive information such as Social Security numbers, financial account numbers, or health information through this website. We don't need it to give you an estimate.
2. Information Collected Automatically
Like most websites, our hosting provider keeps standard server logs. These may record your IP address, browser type, the pages you visited, and the date and time of your visit. We use this only to keep the site running and secure.
Cookies
This website does not use analytics or advertising trackers. The only thing stored in your browser is a small identifier that lets the chat assistant remember your conversation if you return to the page. If we add anything else in the future, we will update this policy first.
Fonts
The typefaces used on this site are served from our own server, not from a third-party font service. Loading a page here does not send your IP address to Google or any other font provider.
3. How We Use Your Information
We use the information you send us to:
- Respond to your estimate request or question
- Contact you about your project, by the method you prefer
- Schedule a visit or provide an estimate
- Keep records of work we've discussed or performed
- Meet legal, tax, or insurance obligations
We do not use your information to send marketing emails unless you ask us to.
4. How Your Information Is Shared
We do not sell, rent, or trade your personal information.
Your information reaches only these parties:
Service providers
- FormSubmit processes our contact form and delivers the submission to our business email. Your form entries pass through their systems in order to reach us.
- Hostinger hosts this website and maintains the server logs described above.
- AGV Digital, the company that built and maintains this website, runs the chat assistant. Chat conversations are stored on its servers so that we can read and answer them.
When the law requires it
We may disclose information if required by law, subpoena, or court order, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business transfer
If our business is sold or merged, customer information may transfer as part of that transaction.
5. How Long We Keep It
We keep estimate requests and project records for as long as needed to serve you and to satisfy our legal, tax, and insurance obligations. When information is no longer needed for those purposes, we dispose of it.
6. Security
We take reasonable steps to protect the information you send us. However, no method of transmitting data over the internet is completely secure, and we cannot guarantee absolute security. Please use the phone number below if you need to share something sensitive.
7. Your Choices
You can:
- Ask what information we have about you
- Ask us to correct information that's wrong
- Ask us to delete your information, where we're not required to keep it
- Ask us to stop contacting you
To make any of these requests, contact us using the details in Section 10. We may need to verify your identity before acting on a request.
8. Children's Privacy
This website is intended for adults seeking electrical services. We do not knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
9. Links to Other Websites
Our site may link to websites we don't operate. We aren't responsible for their privacy practices, and we encourage you to read their policies before sharing information with them.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page. Significant changes will be reflected here before they take effect.
11. Contact Us
Questions about this policy, or about the information we hold? Reach us at:
Adames Electrical LLC
Phone: 978-509-3443
Email: contact@electricaladames.com
Serving Massachusetts and Southern New Hampshire